District Sales Manager REF: DSMZRH – Job Description
Supervision: ( Number and type of subordinates reporting to the incumbent)
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Direct: 0 – 4
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Financial: (Operating Budgets, Revenues, Cost Savings)
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Assist Country Manager with the preparation of Operating Budget, revenue generating and cost saving initiatives.
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Limits of Authority
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Approve all administrative letters when CM is absent
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1.Role Objective
To support the Country Manager and to promote Oman Air and ensure territory revenue, marketing and cost saving targets are all achieved through the implementation of creative sales and marketing initiatives
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2. Duties and Responsibilities
Area of responsibility
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Operational
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Plan, Organize and coordinate sales calls to travel agents and develop and grow direct links with key target markets including corporate customers and Government institutions
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Set sales targets for sales staff and ensure they are met through the implementation of create selling activities
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Identify market segments and market opportunities and recommend suitable marketing plan for growing and developing those market segments
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Develop appropriate sales strategies to meet and exceed revenue targets by growing revenue with key market segments
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Analyse market and competitor activities and practices and provide recommendations to country manager
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Ensure all station targets related to sales, revenue and yield are achieved through implementation of selling activities
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Responsible for monitoring market pricing and providing accurate and timely feedback to pricing at HDQ in order to maintain a competitive tariff within agreed parameters
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Recommend cost controls in respect to POS
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Produce accurate sales forecasts and give regular updates and insights into revenue performance through professional sales presentations to senior management, government bodies, travel agents and corporate customers.
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Manage all internal staff issues through Country Manager and set standards for the station to reflect a positive and professional Oman Air Image
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Motivate staff and recommend reward for the staff according to productivity
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Create a cordial working atmosphere to increase the productivity of the staff
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Identify potential front line agents and ascertain their productivity for possible rewards
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Negotiate, implement and deliver appropriate incentive schemes for travel agent and corporate customers ensuring appropriate targets are set to minimize the risk of revenue dilution to deliver win/win scenarios for both parties
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Monitor BSP arrangement in the area and ensure funds are received from BSP/Agents as per the agreed schedule
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Update Management with all relevant statistics and liaise with customer relations officer through Country Manager for all passenger complaints
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Prepare career development program for staff and ensure staff adherence to all management decisions
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Other responsibilities assigned by the management as and when necessary
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1. Internal
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Planning, Pricing, CRC
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All issues related to pricing and inventory
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HDQ
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All items relevant to specific query
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Finance
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For obtaining necessary data for analysis of revenue
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2. External
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Travel agents
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For development of channel selling strategy and attending to special requests from agents
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Government bodies , corporate
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To foster a strong direct business relationship through professional selling techniques.
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3. Level of external interaction
This position requires high level of external interaction
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Special Skills & Knowledge:
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Analytical skills
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Decision making
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Management skills
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Business Understanding:
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A thorough understanding of the sales function in the airline industry
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If interested, please send your CV with a covering letter quoting the above reference (REF: DSMZRH) before 23rd September 2016 to:
Oman Air
E-Mail: Sonja.Bichsel@omanair.com
Or Address:15
Oman Air, Flughofstrasse 42, CH-8152 Glattbrugg